Ask people about the feature you have just launched.

Measure how likely customers are to recommend your product.

Find out what's holding users back from upgrading.

Understand the primary reasons users choose to upgrade.

Find out why users stop using a feature.

Validate a feature at the idea stage with your user base.

Uncover new product opportunities by asking people about integrations.

Collect feature requests with context and current workarounds.

Collect user feedback with context and relevant data points.

Find out why your customer cancel their subscription, and what you can do to reduce churn.