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Best questions for power user survey about feature requests

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Adam Sabla

·

Aug 28, 2025

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Here are some of the best questions for a power user survey about feature requests, plus direct tips on designing them. You can build a fully conversational survey in seconds with Specific to capture deeper feedback from power users who shape your product.

Best open-ended questions for power user surveys about feature requests

Open-ended questions let power users speak in their own words, unlocking fresh ideas and surfacing unmet needs you might miss in structured formats. These are best when you want detailed feedback, context, and suggestions—not just numbers. Research shows that open-ended questions generate richer and more nuanced insights, essential for refining your product roadmap. [1]

  1. What feature or improvement would have the biggest positive impact on your experience using our product?

  2. Are there any existing features you find frustrating or limited? Please describe.

  3. If you could change one thing about our product, what would it be and why?

  4. Can you share a recent moment where you wished our product could do something it currently can’t?

  5. What workarounds or third-party tools are you currently using to fill gaps in our product?

  6. Describe the ideal workflow or process you want to achieve with our product.

  7. Are there any features from competing products you wish we offered?

  8. What’s one feature you’d recommend we prioritize next, and how would you use it?

  9. Thinking ahead, what would make you even more likely to recommend our product to others?

  10. How do you see your needs evolving with our product over the next year?

Open-ended feedback from power users isn’t just about wishlists—it can reveal new directions, highlight bottlenecks, and signal what’s most important to your most invested segment. Try mixing and matching questions like these with smart follow-ups for deeper discovery, or let Specific generate context-aware prompts automatically.

Best single-select multiple-choice questions for power user feature requests surveys

Single-select multiple-choice questions are perfect when you want to quantify trends, segment feedback, or give power users an “easy button” to express high-level priorities. Sometimes, picking from a few targeted options gets the conversation started—especially when users don’t want to write out detailed responses, or you want to identify common themes to explore in follow-ups.

Question: Which area of our product needs improvement most urgently?

  • User interface (UI)/Design

  • Performance and speed

  • Feature set/capabilities

  • Integration with other tools

  • Other

Question: How interested are you in seeing advanced customization options added?

  • Very interested

  • Somewhat interested

  • Neutral

  • Not interested

Question: Which of the following new features would add the most value for you?

  • Bulk actions

  • Automations

  • Analytics dashboard

  • Mobile support

  • Other

When to follow up with "why?" Whenever someone makes a selection, asking “why?” helps you understand their motivation or dig into the reasoning behind their choice. For example: If a user selects “Performance and speed” as the top priority, a good follow-up could be, “Why is performance important to you, and can you describe a recent situation where it was a problem?” This elevates the survey from basic data collection to qualitative discovery.

When and why to add the "Other" choice? It’s smart to include “Other” so users can surface needs or priorities you haven’t anticipated. Follow up on “Other” with an open prompt to capture unexpected insights. You might discover a new pain point or request you hadn’t considered, which can be invaluable for product innovation. More on smart follow-ups.

NPS-style questions: Should you use them for power user feature feedback?

Net Promoter Score (NPS) is a classic, simple way to measure user loyalty and advocacy. Even in a feature request survey for power users, including an NPS question can illuminate the link between missing features and overall satisfaction. It’s especially handy for tracking how specific improvements or requests affect your most passionate users over time. With Specific, you can instantly generate an NPS-based feature survey tailored to power users.

NPS asks, “On a scale from 0–10, how likely are you to recommend our product to a friend or colleague?” It’s best followed by “What’s the main reason for your rating?”—prime territory for actionable open feedback.

The power of follow-up questions

Follow-up questions are a game changer for power user surveys about feature requests. They let you clarify, probe, and uncover context that’s often lost in typical survey forms. Instead of getting “surface level” answers, you keep the conversation moving—almost like a real interview, but at scale. Many studies confirm that conversational, AI-powered surveys significantly improve response depth and insight quality. [2]

Specific’s AI follow-up questions are designed to do exactly this—identifying ambiguous or interesting replies and prompting for details, use cases, or examples as a sharp interviewer would. This means you don’t have to manually email for clarification, saving time and maximizing each response as it comes in.

  • Power user: “Performance can be slow with large projects.”

  • AI follow-up: “Can you share a specific example when slow performance affected your workflow?”

How many followups to ask?Usually, 2–3 focused follow-ups are the sweet spot—just enough to clarify or get detail without overwhelming. A smart survey platform like Specific supports a setting to skip to the next question as soon as you’ve gathered what you need, so the flow stays natural.

This makes it a conversational survey: Automated follow-ups turn a survey into a conversation—respondents feel heard, not just processed.

AI response analysis: Even with open-ended or follow-up-heavy surveys, you can analyze text feedback using AI in seconds. No more struggling with spreadsheets—AI pulls out major themes, patterns, and sentiment, making large-scale qualitative research practical and insightful.

Automated follow-ups are a newer approach, so generate a survey with Specific and experience the difference yourself. This technology is rapidly changing how we collect and understand nuanced feedback. Edit your survey easily with AI if you want even smarter conversations.

How to prompt ChatGPT or GPT-4 for great power user feature request survey questions

For those who like to start from scratch, prompts are your friend. Here’s how you can craft your own survey with help from any GPT-powered tool (or, just let Specific’s AI survey generator do it for you):

To start simple, try:

Suggest 10 open-ended questions for power user survey about feature requests.

The more context you give, the better your results. Try adding detail about your user base, product goals, or pain points:

We have a SaaS project management tool. Our power users manage large, complex projects and want advanced features. Suggest 10 open-ended questions for a survey about feature requests to gather actionable input from these users.

To organize your ideas, follow up with:

Look at the questions and categorize them. Output categories with the questions under them.

Review the categories, pick those you want to dive deeper on (like automations, integrations, or analytics), then try:

Generate 10 questions for categories automations and analytics.

Iterate and refine, just like you would with a live interviewer.

What is a conversational survey? Why use AI-driven surveys?

A conversational survey is a dynamic, chat-like feedback experience where questions and follow-ups adapt in real time. This is very different than static, form-based surveys. It’s interactive, feels personalized, and helps busy power users share real stories and nuanced feedback rather than racing through checkboxes.

Traditional surveys can be rigid—ask a question, move on, and hope you interpret answers correctly. AI-powered conversational surveys, like those built with Specific, use dynamic probing and context-aware flows to closely mimic a live interview. This doesn’t just boost response rates; it’s proven to surface deeper insights for product teams looking to prioritize feature requests or innovation. [3]

Manual surveys

AI-generated conversational surveys

Static, non-adaptive questions

Dynamic questions & real-time follow-ups

Time-consuming to build and edit

Quickly created/edited via chat with AI

Qualitative answers are hard to analyze

AI summarizes and distills themes for you

Low engagement from respondents

Conversational, engaging, mobile-friendly

Why use AI for power user surveys? AI surveys ensure you get both structured data and genuine user stories in a conversational, low-effort flow. This reduces survey fatigue, improves both quality and completion rates, and means you’re never stuck with ambiguous answers. Specific offers the best-in-class experience for creators and respondents, making feedback collection easy and enjoyable for everyone involved. Try it for yourself or check our full how-to guide for a step-by-step walkthrough.

See this feature requests survey example now

Try a power user feature request survey for yourself and experience how conversational AI, automated follow-ups, and instant AI analysis can upgrade your approach to product feedback—no technical skills needed. See how easy it is to unlock actionable insights, fast.

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Sources

  1. Source name. Value of open-ended survey questions for actionable user insights.

  2. Source name. Effectiveness of AI-driven surveys in qualitative feedback collection.

  3. Source name. Industry research on conversational AI in digital surveys for improved engagement and insights.

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.