Create your survey

Create your survey

Create your survey

How to create hotel guest survey about pool experience

Adam Sabla - Image Avatar

Adam Sabla

·

Aug 23, 2025

Create your survey

This article will guide you on how to create a Hotel Guest survey about Pool Experience, focusing on the fastest and most effective method available. With Specific, you can build your survey in seconds—no hassle, no wasted effort.

Steps to create a survey for Hotel Guests about pool experience

If you want to save time, just click this link to generate a survey with Specific. Creating surveys for hotel guests using AI really is that easy.

  1. Tell what survey you want.

  2. Done.

You don’t even need to keep reading if you just want results. The AI will create a professional survey for your hotel guests, using expert knowledge and best practices, and will even ask respondents intelligent follow-up questions to gather meaningful insights. If you’d rather start from scratch or explore other survey types, head to the AI survey generator and try out the semantic survey builder for yourself.

Why you should run a hotel guest survey on pool experience

Getting actionable feedback on your hotel’s pool is a goldmine. Here’s why running these surveys matters so much—especially if you care about what your guests actually want, and how they rate their stay.

  • 50% of respondents enjoy facilities such as the pool and sauna during their hotel stay. Missing their voices? You’re skipping critical expectations guests have when picking your hotel [1].

  • Swimming pools are among the top desired hotel amenities—especially with Gen Z and Millennials looking for memorable, “Instagrammable” experiences [2]. Failing to listen? You’re likely losing bookings to competitors with more guest-driven improvements.

  • Pool feedback isn’t just about temperature or hours. Cleanliness, accessibility, and poolside amenities directly influence guest satisfaction [3]. You can’t fix what you don’t measure.

  • Consistent pool maintenance is a make-or-break factor, shaping overall hotel perception [4]. Without structured guest feedback, you’re gambling with review scores.

If you’re not running these, you’re missing out on powerful guest insights, repeat stays, and glowing reviews. Use our survey generator to close this feedback loop and understand what your guests really expect from their pool experience.

What makes a great survey on pool experience?

To gather honest, actionable feedback on pool experiences, the questions must be clear, unbiased, and easy to respond to.

  • Clear questions ensure guests know exactly what you’re asking about. Avoid jargon or ambiguity—if guests don’t understand the question, you won’t get useful data.

  • Unbiased phrasing eliminates the “leading question” problem. Good surveys seek honest input, not flattery.

  • Conversational tone is proven to increase both response rates and candor. Questions should feel like a real conversation—not an interrogation.

What’s the real measure of survey quality? Both the quantity (how many guests reply) and the quality of those responses. You want as many honest, thoughtful replies as you can get.

Bad practices

Good practices

Vague questions: “Was the pool okay?”

Specific, targeted questions: “How would you rate the cleanliness of the pool area?”

Yes/no only

Mix of open-ended and scaled questions

Formal/cold tone

Conversational, friendly, guest-centric wording

Want more tips? Explore the full breakdown in our article on best questions for hotel guest survey about pool experience.

Question types—with examples for hotel guest pool experience surveys

You’ll get the best insights by mixing several question types. Here’s how to craft each:

Open-ended questions are best when you want to capture stories, complaints, or detailed praise—context you would never get from a checklist. Use them when you care about “why” behind scores or want to discover unmet needs. For example:

  • “What did you enjoy most about the pool area during your stay?”

  • “Was there anything about the pool experience that could have been better?”

Single-select multiple-choice questions are useful for structured data or tracking changes over time. They make it easy for guests to answer on mobile and are ideal when you want to benchmark, spot themes, or group feedback. Example:

How would you rate the accessibility of the pool during your stay?

  • Excellent

  • Good

  • Fair

  • Poor

NPS (Net Promoter Score) question are perfect for measuring overall satisfaction or loyalty. Want to know if guests would recommend your pool (and, by extension, your hotel)? NPS lets you benchmark against industry standards and spot trends as you improve. Try generating a NPS survey for hotel guests about pool experience in seconds.
Example:

On a scale from 0 to 10, how likely are you to recommend our hotel’s pool experience to a friend or colleague?

Followup questions to uncover "the why": Often, the most actionable insights hide just beneath the surface. Following up on initial answers helps reveal drivers and pain points you’d otherwise miss. For instance, if someone scores the pool “fair,” you need to know why. Here’s how that looks:

  • “Can you tell us more about what led you to rate the pool accessibility as fair?”

To dive deep, check our guide on best pool survey questions, sample question templates, and actionable tips for designing them.

What is a conversational survey?

Let’s break it down: a conversational survey feels like chatting with a helpful, curious human, not filling in lifeless boxes. Traditional survey forms tend to bore respondents and miss nuances—a question posed only once often leads to a shallow response. AI-driven survey generation is entirely different; it enables you to create dynamic, context-aware interviews in seconds.

Here’s a quick comparison:

Manual Survey Creation

AI-generated Survey (with Specific)

Tedious design and editing

Instant generation using natural language

Static questions, no adaptivity

Smart follow-up questions using context

Bland, form-like experience

Sleek, conversational interaction

Why use AI for hotel guest surveys? It saves hours of work and ensures your survey asks the right questions every time. Conversational surveys encourage more honest responses, higher completion rates, and richer feedback. With an AI survey example, you can instantly adapt your questions if you want, using the AI survey editor—just describe your desired tweaks in plain language and let the AI do the rest.

Specific offers the best-in-class user experience for conversational surveys, making both the feedback process and analysis smooth and enjoyable for everyone.

Want to see how it’s done? Dive into our step-by-step guide on how to create a survey for even more examples and strategies.

The power of follow-up questions

Most survey tools ask a question and move on. With conversational, AI-driven surveys, every answer creates a chance to dig deeper—at scale. Learn more in our article about automated followup questions.

What makes AI-powered follow-ups so powerful? They help you clarify vague feedback, uncover real motivations, and reveal actionable details—without going back and forth with guests via email and risking low engagement. For hotel guests, this means better explanations about pool hygiene, accessibility, or hours, not just quick ratings.

  • Hotel guest: “The pool was fine.”

  • AI follow-up: “Was there anything specific about the pool that stood out to you—either positive or negative?”

How many followups to ask? We find 2-3 thoughtful followups get the richest insights. After that, let guests skip—no one wants a marathon. With Specific, it’s easy to configure how deep you want to go or when to move on.

This makes it a conversational survey, with every guest treated like a person, not just a data point.

AI survey response analysis: Even if you have a ton of open-text answers, AI makes it simple to analyze all responses. Use our conversational survey analytics tools for instant summaries, themes, and the ability to chat with your data.

Automated followups are new and a game-changer—try generating a survey now and see the difference for yourself!

See this pool experience survey example now

Act now to create your own survey for hotel guests and instantly unlock deeper, actionable feedback that transforms your pool experience—no forms, no guesswork, just genuine guest insights.

Create your survey

Try it out. It's fun!

Sources

  1. Business Traveller. Over half of guests enjoy hotel pool and sauna facilities

  2. Gensler. Hospitality Experience Survey 2023

  3. Poll Maker. Hotel guest satisfaction survey insights

  4. ResearchGate. Guest Satisfaction: A Perspective of Hotel Staff and Management

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.